Privacy Policy

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Privacy Policy for Bumblebee Homeopathy

Last updated: 07 July 2026

Bumble bee Homeopathy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following information:

• Personal details such as your name, email address, phone number, and any information you provide  when contacting us.
• Health‑related information only when you voluntarily share it as part of an enquiry or consultation request.
• Website usage data, including cookies, IP address, browser type, and pages visited.
• Booking or payment information, if applicable, when you purchase services.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide homeopathy services.
• Manage bookings, appointments, and customer communication.
• Improve our website and user experience.
• Maintain records as required by UK law and professional practice guidelines.
• Send updates or information you have opted in to receive.

We do not sell or share your personal information with third parties for marketing.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent — when you voluntarily provide information.
• Contract — when you book or request services.
• Legal obligation —  where record‑keeping is required
• Legitimate interest —  such as improving our website or responding to enquiries.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Ensure the site functions correctly.
• Analyse visitor behaviour.
• Remember your preferences.

You can manage or disable cookies at any time through your browser settings. 

5. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your information, including secure storage, password protection, and limiting access only to those who need it.

Health‑related information is handled with strict confidentiality.

6. How Long We Keep Your Information

We retain personal data only as long as necessary:

• Enquiry information: up to 12 months.
• Client records: up to 7 years, in line with UK professional guidelines.
• Website analytics data: typically, 12–24 months.

7. Sharing Your Information

We may share your data only when:

• Required by law.
• Necessary to deliver a service (e.g., payment processors).
• You give explicit consent.

We do not share health information unless legally required.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your data (where legally permitted).
• Withdraw consent at any time.
• Object to certain types of processing.
• Request data portability.

To exercise any of these rights, contact us using the details below.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

Bumblebee Homeopathy Email: bumblebeehomeopathy@gmail.com Phone: 07907 728796 Location: Eastleigh, Hampshire, UK

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.